Purchasing, Shipping and Return Policy

Thank you for considering a purchase from StickyPaper. Please take a few moments to read about our policies:

Minimum Order
The minimum accepted order size is $75.00 (USD). Shipping and delivery fees are not included in the minimum order amount. The minimum order amount is subject to change without notice.

Payment
We accept payment through PayPal and payment will be processed upon order placement.

You will be charged the item “Price” and also any applicable sales taxes and shipping costs.

Shipping
Stock items usually ship within 2 business days upon order confirmation. Custom item lead-times will be communicated during the quote process.

Standard Ground delivery will be communicated during the quote process. Expedite orders will come with a $30 expedite fee and costs of next day and 2-day delivery will be added separately.

Our products ship from multiple ship points in the United States. For orders shipping outside the USA, please contact us for exact pricing and shipping charges. We do not supply outside of North America at this time.

Cancellations
Orders may be cancelled prior to shipping. However, you will be charged for any actual costs incurred to produce your order up to the time of cancellation. Costs may include, but are not be limited to: costs of custom-made ribbons, labels and tags, die tooling, plates, artwork time, labor, and overhead expenses.

Returns
Products may be returned for refund or replacement subject to the following conditions:

• You must contact us to get a Return Materials Authorization Number (RMA #).
• Requests for an RMA # will be accepted up to 30 days after the invoice date.
• You must return products in original packaging with all documentation, materials, and accessories included.
• Returned non-defective products may be subject to a 25% restocking fee.
• All returns must be shipped back to us with freight pre-paid.
• All shipping, tax, and insurance fees are non-refundable.

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Ready to order? Have additional questions? Need samples? Stick with us and let StickyPaper help…

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StickyPaper is a leading provider of labeling and thermal printing solutions for a variety of shipping, warehouse, production and office environments. Customers value StickyPaper’s high quality products, high service levels and high value offerings.

Our company offers a variety of label materials, ribbons and replacement printheads compatible with leading Zebra, Datamax-O’Neil, Sato, VideoJet, Intermec, Bell-Mark and other key printer manufacturers.

StickyPaper partners with well-respected label manufacturers and OEM-compatible replacement printheads to offer stock labels, stock ribbons and replacement printheads ship within 2 business days.

Reach out to us on social media or connect with us directly at +1 (646) 84-STICK (646-847-8425).